Questions regarding product nutrition, product availability, and working with Tyson Foodservice can be answered in our Frequently Asked Questions section.
Do you need help but don't know what to ask, or who to ask? If the FAQ section didn't answer your question, you can email us at TysonFoodService@casupport.com, call 1-800-261-4754, or fill out the form below and we can assist you.
Frequently Asked Questions
WHERE CAN I FIND ALLERGEN INFORMATION ON TYSON FOODSERVICE PRODUCTS? +
Allergen information for products can be found in the ingredients statements. Ingredients statements are displayed for each product on www.tysonfoodservice.com. Visit the Products section to find information on specific items.
I CURRENTLY BUY TYSON FOODSERVICE PRODUCTS THROUGH A DISTRIBUTOR, BUT THEY DON’T CARRY ALL OF YOUR PRODUCTS. WHERE CAN I GET THEM? +
If there is a Tyson Foodservice item you would like to purchase that isn't stocked at your primary distributor, please contact your local Tyson Foodservice Sales Representative for help. They will do everything possible to help you locate the item in your market. To locate the Sales Rep for your area, please click "Find a Sales Rep" in the navigation above.
IS MY TYSON FOODSERVICE PRODUCT GLUTEN FREE? +
Please call our Tyson Foodservice Concierge at (800) 248-9766 or email us to inquire about gluten content in a specific Tyson Foodservice product.
I LOVE YOUR PRODUCTS! ARE THEY AVAILABLE IN MY GROCERY STORE? +
Nothing makes us happier than hearing customers say they love our products! While there is some crossover, not all Tyson Foodservice products are available in retail stores. Please contact Tyson Consumer Information Services at (800) 233-6332 for inquiries about whether specific products are available in your retail location.
ARE THERE ANY TYSON FOODSERVICE PRODUCTS WHICH ARE KOSHER? +
Tyson Foodservice produces several products categorized as Kosher or Kosher Parve under the Lady Aster and Mexican Original brands; items such as crepes, blintzes, omelets, and tortillas. Please Tyson Foodservice at (800)-248-9766 or TysonFoodService@casupport.com to request a Kosher certificate.
DO YOU PROVIDE MERCHANDISING MATERIALS? +
Yes, we have merchandising materials you may download for free to support your front-of-house marketing efforts. These can be found in the Resources & Insights/Merchandising Materials section of this site. You may also contact your local Tyson Foodservice Sales Representative to find out if other merchandising materials are available for your Tyson Foodservice products.
HOW DO I OBTAIN THE INGREDIENTS AND NUTRITIONALS FOR A SPECIFIC PRODUCT? +
Visit the Products section of www.tysonfoodservice.com to locate nutritionals and ingredients for a product.
I AM A FOODSERVICE OPERATOR AND WOULD LIKE TO DO BUSINESS WITH TYSON FOODSERVICE. WHAT IS THE PROCESS? +
Please contact your local Tyson Foodservice Sales Representative for help. To locate the Sales Rep for your area, please click "Find a Sales Rep" in the navigation above.
DO TYSON CHICKEN PRODUCTS QUALIFY AS ZERO GRAMS TRANS FAT? +
Yes, all Tyson chicken products meet USDA criteria for zero grams trans fat. Please check the nutritional panels to confirm trans fat levels for beef and other products.