Best Practices to Boost Foodservice Safety—without Sacrificing the Customer Experience

While many hotels are—and have been—open for business throughout the COVID-19 crisis, there’s no denying there has been a dip in occupancy since the onset of the pandemic. In fact, an August 31, 2020 study from the American Hotel & Lodging Association revealed that nearly two-thirds of hotels are at or below 50% occupancy.

 

But for those guests that are booking rooms, it’s crucial for hotels to still provide top-tier service, including offering foodservice options. From extra sanitation measures, to offering foods in a grab-and-go manner, to contact-free room service delivery, here are some ways to ensure safety without sacrificing a great experience.